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Kaizen (改善 - Continuous Improvement
“If you wish to control a problem, you must know more about the problem than anyone else and if you need to know more about the problem, you must coin a terminology, a lexicon, that allows you to understand it and not use imperial rhetoric.”
Sir Eyre Massey Shaw, 1876
'Rescue is always our highest priority at a structure fire, but it should not be the first thing we do unless, of course, we are determined in getting ourselves injured or killed!
Therefore I always maintain that the best way to rescue people from a burning building is to put out the fire'.
Chief Shapher challenged those who disagreed with him to read the NIOSH reports to see how firefighters get injured or killed whilst making rescue attempts.'
F. Shapher - Chief of St. CharlesMO